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Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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The Representatives of the Member Companies of the Retail Association Underwent Training on Personal Data Protection issues

2024-02-02 11:57:16
Next meeting was held with the representatives of the member companies of the Retail Association to discuss the changes introduced by the new law "On Personal Data Protection."

The purpose of the meeting was to inform the business sector about the terms, grounds for data processing, principles, Rights of Data Subjects, issues related to processing data for the purposes of direct marketing and other important changes outlined in the new law "On Personal Data Protection".

Archil Javelidze, the Head of the Private Sector Oversight Department and Nino Katamadze, the senior lawyer of the same department provided insights into the changes during the meeting.

Approximately 25 representatives from member companies of the association attended the session. Where they had the opportunity to seek clarification on relevant issues directly from the department's representatives. Representatives of the private sector process a large amount of personal data within the scope of their activities. Accordingly, raising awareness of the data protection issues envisaged by the new legislative act will significantly improve the standard of personal data protection and contribute to the development of a unified policy on their part.

It's noteworthy that the Retail Association brings together major data processors such as "Goodwill," "Carrefour," "Nikora," "Spar," "AgroHub," "Magnit," "Gulf Store," "Daily," "Domino," "Zgapari," and others. Before the implementation of the law, the service actively continues conducting meetings with various target audiences.