How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

Your message was sent successfully.

Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

Cookie Policy

You are visiting a website of the Personal Data Protection Service. In order to improve your user experience, the website is using cookies.

For additional information on cookie policy, please move to the following Cookies Policy

I accept the use of cookies
I refuse the use of cookies

Statement of the Service

2023-11-29 15:00:35

The Personal Data Protection Service of Georgia responds to the presence of a video recording containing the personal data of a minor, including the minor's image, place of residence, health, and emotional state of the voice, distributed on social networks and media. The content of the video recording indicates that the individuals involved had a clear personal purpose when creating and distributing the recording, and there is no connection of the minor's data processing to his/her business and/or professional activity. Studying the processing of data for clearly personal purposes does not fall within the competence of the Personal Data Protection Service of Georgia and exceeds the scope of authority defined by the law.

The right to the inviolability of the personal life of minors requires special protection, as it may cause irreparable damage to the child's psyche, development, social relations, and future life. Therefore, in the process of processing children's data, all those who collect, use, store, and disclose children's data bear a special responsibility. Those processing children's data must prioritize the best interests of the child.

Considering the content of the video recording, its existence on social networks or media may lead to the violation of the minor's dignity, stigmatization, bullying, discrimination, or a negative impact on his emotional state and development. In the era of technological progress, the risks of unwarranted interference with the right to privacy of a minor are increasing. In light of the above, it is recommended that all individuals disseminating the video recording delete the content containing the data of the minor.