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Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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A sectoral meeting was held for representatives of the health sector regarding the changes outlined in the new law

2023-11-24 11:06:40
Another sectoral meeting was held for representatives of the health sector regarding the changes outlined in the new law of Georgia "On Personal Data Protection".

Health information is a special category of data, and the new law defines new rules and standards for the processing of such special category data.

Obtaining consent in the process of processing health information; new principles of data processing; production and data minimization in medical documentation; handling voluminous electronic databases; arrangement of service spaces; processing of data related to minors - the heads of the departments of the public sector, private sector, planned inspection, and supervision of law enforcement bodies provided the audience with information about these and other important issues. The meeting was opened by the First Deputy President of the Personal Data Protection Service of Georgia, Dr. Otar Chakhunashvili, with a welcome speech.

The meeting was held in an interactive mode, and the attending public had the opportunity to receive detailed information on issues of interest to them.  

Representatives from the occupied territories of Georgia, the Ministry of Labour, Health and Social Protection, public law legal entities/non-entrepreneurial legal entities/sub-departmental institutions, and other structures exercising public authority were present. Additionally, the State Insurance Supervision Service, insurance companies, clinics, dental clinics, outpatient clinics, laboratories, representatives of pharmacies, and associations attended.

The primary provisions of the new law of Georgia “On Personal Data Protection” will come into force on March 1, 2024. The purpose of the Service is for all data processors to be prepared for the implementation of the law.