How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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The Personal Data Protection Service of Georgia held a working meeting with the Ministry of Justice and public authorities under its jurisdiction.

2023-11-03 14:58:50
To familiarize individuals with the changes stipulated by the New Law of Georgia “On Personal Data Protection”, the Personal Data Protection Service of Georgia held a working meeting with representatives of the Ministry of Justice and the legal entities of the public sector subordinated to it, as well as the sub-departmental institutions.

The meeting was opened with a welcome speech by the President of the Personal Data Protection Service of Georgia, Prof. Dr. Dr. Lela Janashvili, and the First Deputy President, Dr. Otar Chakhunashvili.

Ketevan Kratsashvili, Head of the Public Sector Oversight Department, Sofia Shamugia, Head of The Department of the Planned Inspections, Shavleg Todua, Acting Head of the Legal Department, and Johnny Choniadze, Deputy Head of the Law Enforcement Oversight Department, presented the updates outlined in the New Law of Georgia "On Personal Data Protection" to the audience. 

The speakers covered important issues such as the updated basis of data processing, principles, data subject rights, profiling, data portability, audio and video monitoring, data protection impact assessment, personal data protection officer, changes in fines and non-compliance with legal requirements of the service, incidents, and the obligation to report them to the service.

The speakers reviewed important issues such as the updated basis of data processing, principles, data subject rights, profiling, data portability, audio and video monitoring, data protection impact assessment, personal data protection officer, changes in fines and non-compliance with legal requirements of the service, breach notification and obligation to report it to The Service and ect.

The meeting was attended by the Central Office of the Ministry of Justice, the sub-departmental institution - the Special Penitentiary Service, and the following Legal Entities Under Public Law (LEPL): "Public Service Development Agency," "National Agency of Public Registry," "National Bureau of Enforcement" "National Archives of Georgia," "Center for Vocational Training and Retraining of Convicts." Representatives from the "Notary Chamber of Georgia," "Digital Governance Agency," "Legislative Herald of Georgia," “Training Center of Justice of Georgia”, "National Agency for Crime Prevention, Execution of Non-custodial Sentences and Probation," and "Public Service Hall" were also present.

The Parliament of Georgia adopted the New Law of Georgia "On Personal Data Protection" in June of this year, and its main provisions will enter into force on March 1, 2024.