How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Employees of the Personal Data Protection Service participated in a seminar aimed at enhancing the quality of public services in Eastern Partnership countries.

2023-10-04 18:01:47
Employees of the Personal Data Protection Service participated in a seminar aimed at enhancing the quality of public services in Eastern Partnership countries.

Over 40 representatives from relevant agencies in Georgia, Azerbaijan, Moldova, Ukraine, and Armenia participated in the event, where they shared their experiences related to the quality of public services.

As part of the seminar, Nikoloz Popiashvili, the Head of the Office of the President of the Personal Data Protection Service of Georgia, provided foreign colleagues with an overview of the Service's activities and the matters connected to the implementation of the new law on personal data protection.

The seminar was held with the support of the German Agency for International Cooperation (GIZ) and the Eastern Partnership Regional Fund. The event was led by experts from the European Union and the Organization for Economic Cooperation and Development (OECD), the Joint Project for Promotion of Public Administration and Management Improvement (SIGMA) and the European Institute of Public Administration (EIPA). The issues to be discussed were related to the current European model of organizational self-assessment (CAF) in state agencies and the implementation processes of customer satisfaction research methodology.

The issues to be discussed were related to the current European model of organizational self-assessment (CAF) in state agencies and the implementation processes of customer satisfaction research methodology.