How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Statement of the Personal Data Protection Service

2022-05-02 18:13:19

Given the wider public interest, we would like to inform you that on 27 April, the Ministry of Internal Affairs launched an investigation into the short text messages (containing their personal data) sent to citizens in the name of “Datacomm.”

It is the outcome of an investigation that should establish, including the circumstances how the personal data of the individuals indicated in the messages was obtained, also, what damage might have been caused to citizens opening the link indicated in the message.

The Personal Data Protection Service calls on individuals once again to refrain from opening unreliable links indicated in the messages received from “Datacomm” as the link might contain a virus, malware or spyware programs which might cause unlawful access to personal data stored in your electronic devices.

For individuals who already have opened the links indicated in the messages, it is recommended to change the passwords of financial applications and private communication channels (e-mail, Messenger, etc.) on their devices.