How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Guidelines for Media - The Office of the Personal Data Protection Inspector continues working on the document in cooperation with the Council of Europe experts

2017-04-05 11:33:26

The Office of the Personal Data Protection Inspector continues working on the guidelines for media in cooperation with the Council of Europe experts. The guidelines are aimed at promoting the balance between the right to privacy and the freedom of expression.

The underlying principle of the balance is to reconcile the two fundamental rights in media activities. That is, on the one hand, endorsing the freedom of expression and informing society and on the other hand, protecting individuals’ right to privacy.

Finding the right balance is of utmost importance in the age of internet and social networks. Rapidity and the scale of dissemination of information generates challenges for the protection of individuals’ right to privacy.

On 5 April, 2017 representatives of the Office of the Personal Data Protection Inspector and the Council of Europe experts held a meeting with all stakeholders. Representatives of the television and radio broadcasters, online and print media, the Charter of Journalistic ethics and Media Development Fund discussed the draft document, the practice and existing challenges for personal data protection, self-regulation mechanisms and the principles of application of these self-regulation mechanisms in practice. It is the second visit of the Council of Europe experts in Georgia within this framework.

Georgian Law on Personal Data Protection does not cover the data processing for editorial purposes, therefore, recommendations elaborated in cooperation with the Council of Europe experts will have recommendatory power.