How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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Training on Personal Data Protection for the Regional Emergency Service was Held

2017-02-09 11:23:49

On 9 February 2017 around 80 representatives of the Regional Emergency Service attended the training on personal data protection. The staff of the head office along with the representatives of administrative, logistical, economic and internal control departments, medical service and quality assurance structural units participated in the training.

The training was led by Natalia Mikeladze, Training Manager of the Office of the Personal Data Protection Inspector. Within the scope of the training, the participants discussed the rules, principles and legal grounds for legitimate data processing, importance of data protection, the role and mandate of the Personal Data Protection Inspector, patients’ rights and disclosure of the health data.

The participants of the training expressed particular interest in the rules of video surveillance in terms of labor relations, disclosure of the patient’s health data to their family members, transfer of the health data to insurance companies, journalists and to any third party.

“Due to the especially large amount of personal data stored, medical field is particularly important to us. Data stored in healthcare and insurance sectors are interlinked and proper administration of these fields remains one of the top priorities of the Office of the Personal Data Protection Inspector”-stated Natalia Mikeladze.