How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Six months’ Statistics of the Office of Personal Data Protection Inspector

2016-07-04 13:36:23

The Office of the Personal Data Protection Inspector published the statistics of its activities, which covers six months from January 1, 2016 to July 1, 2016.

In the past six months the Inspector’s Office dealt with 88 citizen complaints and inspected 44 organizations. 87 violations of law were revealed as a result of inspections conducted in public institutions and private organisations. Sanctions in a form of fine were imposed in 73 cases. In seven cases, sanctions were not imposed due to the expiry of a two-month limitation period. While, in seven cases, the organisations warned.

The Office of the Personal Data Protection Inspector delivers consultations on personal data protection issues on a daily basis. 1 345 verbal, written and phone consultations were provided totally by the Office during the reporting period.

In order to increase public awareness, as well as for educational purposes, 25 trainings were conducted for 807 participants.

The Office of the Personal Data Protection Inspector monitors the legitimacy of data processing in the country, deals with citizens’ complaints and conducts inspections of public institutions and private organisations.