How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

Your message was sent successfully.

Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

Cookie Policy

You are visiting a website of the Personal Data Protection Service. In order to improve your user experience, the website is using cookies.

For additional information on cookie policy, please move to the following Cookies Policy

I accept the use of cookies
I refuse the use of cookies

According to a recent study, 81% of Georgian citizens view personal data protection as important

2017-07-26 13:32:20

Personal data protection is important for every 8 respondents out of 10 - reveal the findings of the nationwide research carried out in order to examine public perception about human rights and access to justice in Georgia.

Findings of the study are based on the results of around 5,000 face-to-face interviews, 14 focus groups and 28 in-depth interviews, and covers several important topics regarding the protection of human rights, including personal data protection. The document explores public perceptions towards the importance of personal data protection, as well as the activities of the Inspector’s Office.

According to the study, two-thirds of the respondents considers that the state shall respect their personal data and shall not violate the terms of their collection, storage and disclosure, even for the purposes of ensuring security. Unlawful collection, storage or disclosure of personal data is regarded as a breach of human rights by 85% of the respondents, while 81% consider that unlawful treatment of personal data may cause problems for the citizens at a certain stage of their lives.

Furthermore, 52% of the respondents revealed that they examine whether or not a contract contains a clause on the usage of personal data, while 56% state that they express their interest in the purposes of data collection. Approximately every third respondent uses confidentiality parameters and acknowledges their importance in terms of personal data protection.

54% of the population positively evaluates the activities of the Personal Data Protection Inspector. 60% of the respondents who have addressed the Office, evaluate the service they were provided as “good” or “very good”.

“Despite the fact that it has not been long since the personal data protection became the part of human rights protection, the level of awareness is quite high. Awareness regarding the Inspector’s Office is also high” - reads the document.

The research was commissioned by the European Union (EU) and the United Nations Development Programme (UNDP) and was carried out by Georgian polling agency ACT.