How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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Personal Data Protection Inspector presented draft legal amendments to the Members of the Public agencies

2015-09-18 13:18:12

Personal Data Protection Inspector, Mrs. Tamar Kaldani and Deputy Inspector Nikoloz Bregvadze met the representatives of the public agencies and discussed the draft legal amendments related to the data protection legislation, which were prepared in order to improve the legal base and harmonize it to the European standards.

The draft legal amendments include changes to the ten different legal acts. Several important changes are proposed to the Georgian Law on the Personal Data Protection, such as:

  • Enlargement of the scope of the law – the law will regulate all types of data processing, with the minor exemptions;
  • Regulation of the audio recording and audio monitoring like video surveillance;
  • More precise regulation of the legal grounds for the processing of the sensitive data and for the trans-border data flows;
  • Data processing for the historical, statistical and research purposes.

The proposals drafted by the Inspector also cover issues of direct marketing. Creating of the single electronic platform is suggested, correspondingly any person conducting direct marketing will be obliged to register at this platform and citizens will have opportunity to opt-out from the direct marketing massages through this web- portal.

According to the draft legal amendments increasing of the fines is foreseen, in the cases when data breach is related to more than 100 data subjects.

Discussing of the draft legal amendments is also planned with the non-governmental organizations, private sector and Members of Parliamen