How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Office of the Personal Data Protection Inspector celebrates its 2 years anniversary

2015-07-01 15:41:38

On July 1, 2015 two years have passed since the establishment of the Georgian Data Protection Authority. During these 2 years, the independence of the Inspector increased and accountability towards Parliament was ensured, the mandate of the Georgian DPA extended and now it covers data processing by the private sector companies and law enforcement agencies as well.

In total, 1550 consolations were provided, 61 citizens’ complaints were considered, 50 organizations were inspected, 17 violations were revealed, 11 organizations were fined and 3 organizations were warned. For execution of the personal data protection law different measures were taken, inter alia restriction of access to databases, termination of processing, deletion and destruction of data.

2253 public and private sector representatives were trained, thematic recommendations were issued on video surveillance, direct marketing, processing of biometric data and the protection of data in labor relations, the list of countries ensuring adequate level of data protection was approved. In light of the extended mandate the budget of the Office and staff number increased, currently, there are 36 persons employed.

With active participation of the Office of the Personal Data Protection Inspector Visa Liberalization Action Plan benchmarks were completely fulfilled. According to the 3rd Progress Report of the European Commission the Office of the Inspector operates effectively.

“These two years were extremely important not only in terms of developing state policy and reforms in the field of privacy, but also in terms of institutional development of the Office. We managed to create a citizen-oriented system and we believe that our hard work, increased public interest, recognition of the importance of personal data protection by public and private institutions will bring the results. We are aware that systematic discrepancies cannot be fully eradicated within two years, but we are actively working on implementation of efficient mechanisms for data protection”- stated Mrs. Tamar Kaldani, Personal Data Protection Inspector