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Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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Meeting Regarding the Video Surveillance in Kindergartens

2015-03-20 12:00:07

On March 18, 2015 Personal Data Protection Inspector, Mrs. Tamar Kaldani and Deputy Head, Mr. Nika Bregvadze met with the Head of the Tbilisi City Council, Mr. Giorgi Alibegashvili. The meeting was initiated by the Chairperson of Commission for Education and Culture, Mrs. Tamar Taliashvili. The meeting was also attended by the Head of the Legal Department of Tbilisi City Hall, Mrs. Guranda Rumanadze and the Deputy Head of the Kindergartens Management Agency.

The major issue discussed during the meeting was the introduction of video surveillance system in kindergartens and its compliance with the principles of personal data protection. The Chairperson of Commission for Education and Culture, Mrs. Tamar Taliashvili said that the kindergarten video surveillance system should be improved as this is vital for the protection of rights of our pupils, their parents and teachers as well.

The Personal Data Protection Inspector, Mrs. Tamar Kaldani stated that the purpose of the video surveillance shall be well explained and understood by the management of the kindergartens. There shall be clearly established rule regulating access to the recordings as it concerns children and their parents.

The Inspector submitted the number of recommendations elaborated by the Office to the representatives of the meeting, one of the recommendations concerns video surveillance. The inspector also expressed readiness to conduct training sessions on personal data protection related issues for the representatives of kindergartens.

At the end of the meeting, a new initiative has been launched on regulating use of personal data processed during the kindergarten registration process.