How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Personal Data Protection under the Association Agreement with EU

2014-06-26 14:01:41

On June 27, 2014 the European Union will sign Association Agreements with Georgia and the Republic of Moldova and Ukraine. Being extremely important document, the agreement focuses on democracy and rule of law. Signature of this document is a forward step on the way to European integration.

The Association Agreement defines the areas where progressive reforms should be undertaken in close cooperation with the EU. “After signing Association Agreement, EU and Georgia will cooperate in the fields of national reforms such as increasing the rule of law, judicial reforms, fight against corruption, respect for fundamental rights and freedoms and strengthening democratic institutions.” – is mentioned in the EU special statement.

Association Agreement imposes the obligation upon Georgia to establish high standards of personal data protection in the country. According to the Agreement, the parties agree to cooperate in order to ensure a high level of protection of personal data in compliance with the European Union, Council of Europe and other international legal instruments.

In terms of data protection, under Association Agreement Georgia commits to implement the EU standards, that implies enhancing and harmonizing national legislative framework with EU data protection standards, implementing the refined legislation in practice, increasing legitimacy and independency of the supervisory authority – Inspector and its Office, lawful processing of personal data by public and private organizations, etc.

Association Agreement also foresees application of data protection standards to the data processing for police purposes and establishment of respective external control mechanism thereon.