How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Usage of Citizen's Personal Data for Commercial Purposes Becomes More Frequent

2014-05-15 13:35:20

Sale of electronic databases comprising personal data becomes more frequent. For example, according to one of such offers – cost of names, surnames, birthdates and telephone numbers of 1 400 000 persons is 100 GEL, and database of 120 000 persons’ e-mails - 70 GEL. The number of the citizens concerned with this issue and applying to the Office of the Personal Data Protection Inspector is increasingly high.

Every person purchasing the database comprising personal data becomes data controller and is responsible for the legitimacy of the personal data collection and also for ensuring protection of the citizens’ rights, such as providing information, terminating data processing upon the request of the data subject, ensuring data security, etc.

Personal Data Protection Inspector calls on the owners of the databases and potential purchasers to respect the rights of the citizens to the personal data protection and exercise their activities in line with the law.