How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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The cabinet of ministers approved the draft amendments aiming to achieve high standards of personal data protection in Georgia

2014-05-13 13:34:27

On May 8, 2014 the Cabinet of Ministers approved the draft Amendments to the law on “Personal Data Protection”.

Draft Amendments will enhance the current legislation and establish high standards of personal data protection. Amendments ensure the efficient functioning of the supervisory authority towards public and private sectors and development of sustainable and efficient mechanisms based on the protection of human rights.

Under the draft Amendments restricted regulations are foreseen regarding the processing of genetic data, information on administrative detention, use of the restrictive measures, conclusion of plea agreement, diversion and recognition of a person as the victim the crime.

The draft Law enhances the direct marketing regulations foreseeing efficient and easy opt-out mechanism. In addition, the Amendments relate to the conducting video surveillance in the public transport and public places (such as parks and squares) and trans-border data flows.

In November 2013 the special working group comprising representatives of the Parliament, Ministry of Justice, Ministry of Internal Affairs, State Chancellery and non-governmental organizations was created with initiative of the Personal Data Protection Inspector. The aim of the WG was to harmonize the national data protection legislation with best international and European standards and support to the implementation of EU visa liberalization Action Plan.