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Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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In the process of implementation of the new law of Georgia "On Personal Data Protection", an information meeting was held with representatives of the private sector

2024-02-13 12:38:30

A presentation of draft normative acts and guidelines related to them provided for by Article 88 (4) of the new Law of Georgia "On Personal Data Protection"  was held for the representatives of the private sector. The First Deputy President of the Personal Data Protection Service of Georgia – Dr. Otar Chakhunashvili with a welcome speech, opened the meeting. During the meeting, the President of the Service presented drafts of normative acts to be issued by March 1, 2024.

  • "Criteria for determining an incident with a significant threat to basic human rights and freedoms and the procedure for reporting the incident to the Personal Data Protection Service"
  • "Criteria for determining the circumstances giving rise to the obligation to assess the impact on data protection and the assessment procedure"
  • "Regulation of the special representative by the Personal Data Protection Service" "On determining the circle of persons who do not have the obligation to designate/appoint a Personal Data Protection Officer." 

In parallel with the projects of the named normative acts, the recommendations developed by the Service "On the implementation of measures related to breach notification" and "On the Personal Data Protection Officer" were reviewed.

The recommendations prepared by the service and posted on the website are open for comments and comments and will be updated periodically, taking into account the relevant opinions of the interested parties.

  • Recommendations to the Personal Data Protection Officer personaldata.ge
  • Recommendations regarding the implementation of measures related to the incident personaldata.ge

 

The presentation focused on the use of relevant guidelines, European best practices and guidelines published by the "European Data Protection Board" (EDPB) in the process of drafting normative acts.

The meeting was held in an active discussion mode, with several clarifying questions raised about important issues provided for by the new law. These included international data transfer, the appointment/definition of the personal data protection officer and their functions, the obligation to appoint a special representative, and the technical-organizational measures necessary for assessing the impact on data processing. The obligations of the person/authorized person responsible for data processing in the process of detecting and reporting to the service an incident containing a significant threat to basic human rights and freedoms were also reviewed.

About 90 representatives of the private sector attended the meeting.